Howard Coleman

The author is the principal of MCA Associates, Derby, Conn., a management consulting firm founded in 1986. MCA implements continuous improvement solutions focused on business process re-engineering, inventory and supply chain management, sales development and revenue generation, information systems and technology, organizational assessment and development, and succession planning. You can contact him by phone at (203) 732-0603 or by e-mail at


Commentary: Doing Distribution Center Design Right 
There’s a great deal of similarity between pea pods and your distribution business because only 20% of your SKUs make up 80% of your volume.
Operational Excellence
If you want to compete with the best-in-class electrical distributors in your market area, you may have to tune-up your operations.
Learn Now, Lean Forever
Lean Thinking helps you strip away non-essential processes and wasteful activities so you can focus on the core value-added service your customers really want.
The First Step
The most critical step in retaining employees really starts before you hire them. Every hiring authority wants new employees to deliver. They are looking
Lean Thinking
Lean Thinking is often described as a culture of solving problems a process of continuous improvement and a search for excellence. It creates more value
Understanding What Makes Generation Y Tick
Arecent segment on CBS's 60 Minutes entitled The Millennials Are Coming, captured a concern that every company will face and that many already struggle
Supplier Relations in a Lean World
In a previous article, Lean Thinking In Distribution, (EW, Dec. 2006, p. 49), I outlined the case for the application of Lean Thinking principles in the


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