The 1to1 Customer Champions program, presented by 1to1 Media, Norwalk, Conn., recognized executives who believe in treating customers in a way that builds loyalty and engagement. Now in its fifth year, the program honors 15 new executives annually who each have a unique approach to “customer -centricity.” Joining those celebrated as visionaries from companies ranging from ESPN to Sony to 1-800-FLOWERS, the publishing company recognized Tom Insprucker, head of marketing operations, Schneider Electric U.S., Palatine, Ill.

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