LEDVANCE is marking the one-year anniversary of its Eastern Distribution Center (EDC) in Easton, PA. This milestone underscores LEDVANCE's commitment to enhancing service delivery and efficiency across the eastern US region.
Opening its doors in early 2023, the EDC was launched to address the critical need for speedier and more reliable distribution services in the region and also catering to both local and New York City pickups. Its establishment has enabled LEDVANCE to significantly improve delivery times, from an average of 10-14 days to 1-3 days, marking an 80% improvement in shipping speed. This achievement aligns with the company's focus on customer satisfaction and operational excellence.
Jonathan Lubeck, USC CEO of LEDVANCE, said in the press release, "The opening of our Eastern Distribution Center was a strategic move to strengthen our distribution network and enhance our service quality. Our roots in Pennsylvania, along with the trusted Sylvania and LEDVANCE brand, have always inspired us to innovate and remain close to our customers. Celebrating this one-year anniversary, we are reminded of our commitment to being the bright choice for our customers, offering unparalleled speed and reliability in our services."
The EDC is fully operational, offering a range of services including same-day pickups between 6:30 AM and 3:30 PM EST, and improved control over inbound container processes from the port. These enhancements have not only improved delivery times but also ensured that stock is readily available for immediate needs, fostering stronger relationships with customers in the region.