While on some business trips over the past few weeks I had the pleasure of meeting a bunch of people who are clearly very passionate about their jobs. You know the types — the folks that ooze positive energy and just flat-out love what they do. At the Milwaukee Tool New Product Symposium, I had lunch with a product manager who during the last year traveled to 45 states to observe how electrical contractors and other professional tradespeople work on jobsites so he could figure out ...

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